The Big Picture: Industry Shifts and Opportunities

Disruptors, Trends, and Opportunities for Print Resellers

The print industry is experiencing a transformation unlike anything we’ve seen before. As technology advances, consumer behavior shifts, and market demands evolve, print resellers must either adapt – or risk falling behind.

Today, there are five key disruptors redefining the print landscape: artificial intelligence (AI), Print on Demand (POD), sustainability, phygital print, and the rise of the creator economy. These forces aren’t just challenges – they’re massive opportunities for resellers to grow their business, differentiate their offerings, and increase profitability.

1. Artificial Intelligence: Print’s Smartest Revolution Yet

AI is no longer a futuristic concept – it’s embedded in nearly every aspect of modern marketing and production. It’s optimizing workflows, improving customer experience, and revolutionizing marketing strategies. Brands are rapidly adopting AI-driven strategies to personalize, optimize, and accelerate their marketing efforts.

What It’s Disrupting Print

  • Hyper-Personalization is the New Standard – AI enables brands to create customized print campaigns based on behavior, purchase history, and preferences, making mass personalization scalable.
  • Predictive Marketing Powers Print – AI-driven insights allow brands to anticipate customer needs and send highly targeted print materials that drive action.
  • Content Creation at Lightning Speed – AI-powered tools generate high-converting headlines, ad copy, and designs in seconds, accelerating the print marketing process.
  • AI-Optimized Mailing Lists – Machine learning refines mailing lists, ensuring print materials reach the right audience at the right time.

What Resellers Must Do Now

  • Offer Enhanced Personalization – Print is no longer one-size-fits-all. Resellers who market themselves as a provider of ultra-personalized print campaigns will win over the brands looking for smarter print solutions. An easy start? Postcards.
  • Use AI to Work Smarter – Leverage AI-powered marketing tools for your own business – automating email outreach, refining prospecting lists, and optimizing messaging.
  • Sell Smarter with AI Data – Use AI-enhanced prospecting tools to identify potential customers more accurately, focusing on industries that benefit most from data-driven print.
  • Integrate AI-Enhanced Print with Digital – Help clients bridge print and online engagement through QR codes, PURLs, and AR-powered packaging.
  • Become the AI Print Expert – Don’t wait for clients to ask about AI – proactively show them how intelligent print strategies can drive better ROI.

2. Print on Demand (POD): Meeting the Demand for Customization and Flexibility

POD is on the rise as brands and consumers shift toward smaller, on-demand print runs rather than bulk orders. This shift is reshaping how businesses produce and distribute printed materials.

Why It’s Disrupting Print

  • The Growing Need for Relevance – Consumers expect personalized, one-off communications rather than mass-produced print.
  • Zero Obsolescence – Brands want to minimize waste and eliminate the risk of overstocking printed materials.
  • Speed + Customization – E-commerce platforms make it easier than ever to integrate on-demand print solutions.

What Resellers Must Do Now

  • Expand POD Offerings – Labels, packaging, signage, and promo materials can all be POD-friendly.
  • Integrate Seamlessly with E-Commerce – Tap into tech-driven platforms to offer solutions for your customers to order print on demand with ease. Get started here.
  • Offer Smart Pricing Models – Dynamic pricing encourages volume purchases without requiring large upfront commitments.

3. Sustainability: A Competitive Advantage in a Greener Future

Sustainability isn’t just a trend – it’s an expectation. Customers and businesses are demanding eco-friendly print solutions, and resellers who adapt will gain a loyal customer base.

Why It’s Disrupting Print

  • Greener Goals – Companies are under pressure to meet sustainability goals and reduce their carbon footprint.
  • Conscientious Buyers – Consumers prefer brands that prioritize environmentally responsible materials and processes.
  • The New Norm – Advancements in eco-friendly materials and sustainable printing methods make greener print more accessible and cost-effective.

What Resellers Must Do Now

  • Offer More Sustainable Print Options – Recycled paper, responsibly sourced stocks, and FSC®-certified products are key selling points.
  • Educate Clients on Greener Printing – Position your business as an expert in more sustainable print solutions. Go beyond recycled paper here.
  • Promote Eco-Friendlier Inks & Reusables – Highlight water-based, soy-based inks and reusable materials like polypropylene.

4. Phygital Print: The Blurring of Physical and Digital Experiences

Print is no longer a standalone medium – it’s a gateway to digital engagement. Augmented reality (AR), QR codes, and NFC technology are making print interactive, transforming everything from direct mail to packaging.

Why It’s Disrupting Print

  • It’s No Longer One Without the Other – Consumers expect seamless interaction between physical and digital marketing.
  • The Tools are Here – AR, QR codes, and NFC technology bridge the gap between print and digital engagement.
  • The Marketing Workhorse is Evolving – Print is advancing into an interactive, data-driven medium that enhances customer journeys.

What Resellers Must Do Now

  • Sell Print as a Digital Bridge – Show clients how print can drive online actions with interactive elements.
  • Incorporate AR and QR Technology – Help brands create engaging, trackable print experiences.
  • Educate Clients on Phygital Strategies – Position yourself as a leader in connected print solutions.

5. The Rise of the Creator Economy: Print’s Newest Growth Market

Independent creators, influencers, and small brands are fueling demand for custom-printed products, from merch to packaging to promotional materials. With the creator economy set to reach $500 billion by 2027, this shift presents a massive opportunity for print resellers.

Why It’s Disrupting Print

  • Social media and e-commerce platforms make it easier for individuals to launch personal brands.
  • Creators seek high-quality, custom-branded print products to differentiate themselves.
  • Direct-to-consumer brands are driving demand for small-batch, high-margin printed goods like custom labels, stickers, and packaging.

What Resellers Must Do Now

  • Partner with Creators & Influencers – Offer white-label print solutions they can sell under their brand.
  • Cater to Small-Batch Print Runs – High-quality, flexible printing is key to serving this market.
  • Offer End-to-End Branding Solutions – Provide packaging, labels, and promo products that help creators build their brand identity.

Final Thoughts: The Future of Print is Here – Will You Lead or Follow?

The print industry isn’t just evolving – it’s being redefined. Resellers who embrace AI-driven personalization, expand into POD, champion sustainability, integrate digital experiences, and tap into the creator economy will be the ones shaping the future.

The question isn’t whether print will survive – it’s whether your business will lead the charge. Adapt now, and you won’t just stay relevant – you’ll thrive.

About Julie Carlson-Kulla

"I’ve spent more than 35 years writing about marketing and sales strategies in the print, promo, and direct marketing industries ... and I'm still obsessed with what actually gets people to say “yes.” If it doesn't help you sell, it doesn't make the cut."