We’ve answered your most frequently asked label questions!
Labels – Inks, Quantities and Stocks
How fast do your inks fade?
Our standard inks are not resistant. Depending on the conditions, inks could last 3 to 6 months. We do offer some fade resistant inks or a sunscreen lamination available through our quoting process; please call for pricing or email lwquoting@labelworks.com.
What is a white back-up?
Clear stock labels are a popular choice for many uses, but sometimes it needs a little help to ensure they are visible, easy to read and communicate effectively. White back-up is the process of applying white ink directly behind the artwork to make it easier to read on clear stocks.
What is a floodcoat?
No, not a rain-repellant jacket used when the waters begin to rise. Rather, flood coat is the process of applying ink over the entire label to change the color of the stock prior to printing the design.
What is a backslit?
This isn’t referring to a sassy little skirt, but rather the cut on the back of the liner for quick and easy removal of the label.
What is a bend & peel tab?
A square cut label with a slit on one end for easier peeling and removal, to combat fumbling fingers desperate to remove a label from the backing.
Are any of your labels waterproof?
None of our catalog stocks are approved to be submerged in liquid. If waterproof labels are needed, please call for pricing or email lwquoting@labelworks.com.
Our Estate stocks are engineered to withstand water & moisture on submerged surfaces without breaking down. For more information on our stocks, click here to view our Label Works stock list.
Do you carry water bottle labels?
Yes, we do carry water bottle labels and recommend using a film stock with a varnish to protect the inks. For pricing, please see page 16 of our catalog.
Can any of your labels be used outdoors?
Yes, our weather-resistant labels and bumper stickers are suitable for outdoor applications.
Do you have a stock you can write on?
You can write on our matte, EDP and laser stocks. We also have a standard matte lamination and writable matte varnish that can be added to any stock so that it can be written on. Please call for pricing or email lwquoting@labelworks.com.
What is a varnish?
A varnish is a thin protective coating that is bonded and cured with ultra-violet light leaving a high gloss finish. It provides moisture protection but does not provide UV ray protection. The Gloss UV Varnish is not available for matte stocks. The Matte UV Varnish is recommended for writing.
What is a lamination?
We have three different laminations:
- Gloss Lamination: Fashion meets function? Absolutely. Our standard gloss lamination enhances appearance while adding a high-gloss sheen that provides weather-resistant protection for our outdoor stocks. Pretty and practical!
- Matte Lamination: Some labels need a bit of help to make them rough and tough. Matte lamination provides a matte finish with a low-glare surface to enable electronic scanning and offers excellent acid, chemical and oil resistance. Other perks? It’s the best laminate for handwriting information on your labels.
- Sunscreen Lamination: Don’t subject your labels to age spots and premature wrinkles. Sunscreen lamination is a clear polyester film specifically formatted to protect the label by screening out harmful UV rays. Extends the fade resistance of some inks depending on the environment and usage and provides a high-gloss sheen.
What stocks do you carry?
For more information on our stocks, click here to view our Label Works stock list.
Will I receive more than (overrun) or less than (underrun) the quantity I order?
If you order a certain quantity of labels, we will produce and ship that quantity within industry standards.
What if I need a less-than-minimum quantity?
Please contact lwquoting@labelworks.com for more information.
What is Color-Logic?
Color-Logic is a Process Metallic Color System™. The Color-Logic system allows printers to create up to 250 different metallic colors in a single print run along with different effect, such as gradations, watermarks, and dimension. The system allows you to have a unique looking label printed without the expensive costs and restrictions associated with foils. The Color-Logic palettes enable designers to create virtually an unlimited array of metallic colors and special effects with just a single mouse click. This enhanced process color printing provides the appeal and appearance of foil for a fraction of the cost. Labels enhanced with Color-Logic are excellent for any product’s shelf appeal or as security features.
Additional Benefits:
- Free digital press proof, to ensure the effects are what you want.
- No additional production time
- In-house designers to assist in artwork set up, to be sure you achieve the desired Color-Logic effects.
What is freeform™?
Welcome to the twenty-first century. freeform™ uses a high-powered beam to cut material rather than using a traditional hard die. Say sayonara to squares and bid adieu to ovals. freeform™ labels can be produced in the shape of cars, stars, fruits, toys, trees, animals, flowers…well, you get the idea. Anything!
What is FasTurn?
Our FasTurn labels have a production time of just 24 hours! Available in a wide variety of sizes on 24 stocks in 1, 2, 3 or process color – we will find the label that fits your needs!
Proofs & Samples
How can I get samples?
Please contact Customer Care with any samples requests at customercare@labelworks.com or 800.522.3558.
How much are proofs?
Label Works does not charge for digital proofs. Please note that the proof needs to be requested when your order is submitted. Please contact Customer Care for more information at customercare@labelworks.com or 800.522.3558.
Do you offer press proofs?
Yes, we offer press proofs on a case-by-case basis for an additional fee. For more information, please contact Customer Care at800.522.3558 or customercare@labelworks.com.
Artwork
What file types do you accept?
We accept the following files: Acrobat PDF, Adobe Illustrator, Adobe Photoshop and Adobe InDesign.
Does my file need to be a certain size or DPI?
Artwork should be submitted at 100% to size and at least 300 DPI.
Ordering Process
How do I find the status on my order?
Please contact Customer Care for more information at customercare@labelworks.com or 800.522.3558.
If I have issues with the website, who do I contact?
Please contact Customer Care for more information at customercare@labelworks.com or 800.522.3558.
If I want to place a manual order, what email address do I use?
To place an order, email orders@labelworks.com ; see our Contact Us page for more information.
Will the colors on the screen match my label order exactly?
Each computer screen will show color differently due to the settings on your computer. Colors will be a close representation but will not match exactly.
Can I make changes to my order once it has been placed?
Due to the speed of processing your web-to-print order, we are unable to cancel your order once you release it. For more information please email us at CustomerCare@labelworks.com.
Can I ship to more than one location from the website?
We are unable to ship to multiple locations on orders that are placed online. If you need your order drop shipped to multiple locations, please place your order using a manual order form.
Pricing
How do I find the label pricing?
Pricing shown in the catalog is in retail. To calculate the wholesale pricing, please use the Confidential Dealer Guide enclosed with your catalog.When using the Label Works website, the retail price is shown.
Will I be charged any set-up fees?
There are no production set-up fees. However, artwork charges may apply for artwork touch-ups or typesetting.
What email address do I sent quotes to?
See our Contact Us page for contact information.
Shipping
What methods of shipping do you use and what are the charges?
We use UPS, FedEx, SpeeDee, USPS and Freight. We charge the standard fees for the method you select plus a handling fee (minimum of $2.50).
Does Label Works ship Third Party?
Yes, we allow 3rd party shipping. All orders will be charged a $2.50 fee.
Do you charge to ship directly to my customer?
Yes, there is a $2.50 drop ship charge.
Where are you located?
Our labels ship out of North Mankato, MN