{"id":679,"date":"2013-04-11T11:34:47","date_gmt":"2013-04-11T17:34:47","guid":{"rendered":"http:\/\/www.navitor.com\/members\/?page_id=679"},"modified":"2025-03-31T14:55:51","modified_gmt":"2025-03-31T20:55:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.navitor.com\/members\/label-works-resources-2\/faq\/","title":{"rendered":"Label Works FAQ"},"content":{"rendered":"<h6 id=\"FAQ\">We&#8217;ve answered your most frequently asked label questions!<\/h6>\n<ul>\n<li>\n<h6><a href=\"#inks\">Labels &#8211; Inks, Quantities and Stocks<\/a><\/h6>\n<\/li>\n<li>\n<h6><a href=\"#proofs\">Proofs &amp; Samples<\/a><\/h6>\n<\/li>\n<li>\n<h6><a href=\"#artwork\">Artwork<\/a><\/h6>\n<\/li>\n<li>\n<h6><a href=\"#ordering\">Ordering Process<\/a><\/h6>\n<\/li>\n<li>\n<h6><a href=\"#pricing\">Pricing<\/a><\/h6>\n<\/li>\n<li>\n<h6><a href=\"#shipping\">Shipping<\/a><\/h6>\n<\/li>\n<\/ul>\n<h6>&nbsp;<\/h6>\n<hr>\n<h3 id=\"inks\">Labels \u2013 Inks, Quantities and Stocks<\/h3>\n<hr>\n<p><strong>How fast do your inks fade? <\/strong><\/p>\n<p>Our standard inks are not resistant. Depending on the conditions, inks could last 3 to 6 months. We do offer some fade resistant inks or a sunscreen lamination available through our quoting process; please call for pricing or email&nbsp;<a href=\"mailto:lwquoting@labelworks.com\">lwquoting@labelworks.com<\/a>.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>What is a white back-up? <\/strong><\/p>\n<p>Clear stock labels are a popular choice for many uses, but sometimes it needs a little help to ensure they are visible, easy to read and communicate effectively. White back-up is the process of applying white ink directly behind the artwork to make it easier to read on clear stocks.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>What is a floodcoat?<\/strong><\/p>\n<p>No, not a rain-repellant jacket used when the waters begin to rise. Rather, flood coat is the process of applying ink over the entire label to change the color of the stock prior to printing the design.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>What is a backslit?<\/strong><\/p>\n<p>This isn&#8217;t referring to a sassy little skirt, but rather the cut on the back of the liner for quick and easy removal of the label.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>What is a bend &amp; peel tab?<\/strong><\/p>\n<p>A square cut label with a slit on one end for easier peeling and removal, to combat fumbling fingers desperate to remove a label from the backing.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Are&nbsp;any of your labels waterproof?<\/strong><\/p>\n<p>None of our catalog stocks are approved to be submerged in liquid. If waterproof labels are needed, please call for pricing or email&nbsp;<a href=\"mailto:lwquoting@labelworks.com\">lwquoting@labelworks.com<\/a>.<\/p>\n<p>Our Estate stocks are engineered to withstand water &amp; moisture on submerged surfaces without breaking down. For more information on our stocks,&nbsp;<a href=\"https:\/\/www.navitor.com\/members\/label-works-resources\/stock-guide\/\">click here to view our Label Works stock list.<\/a><\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Do you carry water bottle labels?<\/strong><\/p>\n<p>Yes, we do carry water bottle labels and recommend using a film stock with a varnish to protect the inks. For pricing, please see page 16 of our catalog.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Can any of your labels be used outdoors?<\/strong><\/p>\n<p>Yes, our weather-resistant labels and bumper stickers are suitable for outdoor applications.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Do you have a stock you can write on?<\/strong><\/p>\n<p>You can write on our matte, EDP and laser stocks. We also have a standard matte lamination and writable matte varnish that can be added to any stock so that it can be written on. Please call for pricing or email <a href=\"mailto:lwquoting@labelworks.com\">lwquoting@labelworks.com<\/a>.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><b>What is a varnish?<\/b><\/p>\n<p>A varnish is a thin protective coating that is bonded and cured with ultra-violet light leaving a high gloss finish. It provides moisture protection but does not provide UV ray protection. The Gloss UV Varnish is not available for matte stocks. The Matte UV Varnish is recommended for writing.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><b>What is a lamination?<\/b><\/p>\n<p>We have three different laminations:<\/p>\n<ul>\n<li>Gloss Lamination:&nbsp;Fashion meets function? Absolutely. Our standard gloss lamination enhances appearance while adding a high-gloss sheen that provides weather-resistant protection for our outdoor stocks. Pretty and practical!<\/li>\n<li>Matte Lamination:&nbsp;Some labels need a bit of help to make them rough and tough. Matte lamination provides a matte finish with a low-glare surface to enable electronic scanning and offers excellent acid, chemical and oil resistance. Other perks? It&#8217;s the best laminate for handwriting information on your labels.<\/li>\n<li>Sunscreen Lamination:&nbsp;Don&#8217;t subject your labels to age spots and premature wrinkles. Sunscreen lamination is a clear polyester film specifically formatted to protect the label by screening out harmful UV rays. Extends the fade resistance of some inks depending on the environment and usage and provides a high-gloss sheen.<\/li>\n<\/ul>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>What stocks do you carry?<\/strong><\/p>\n<p>For more information on our stocks,&nbsp;<a href=\"https:\/\/www.navitor.com\/members\/label-works-resources\/stock-guide\/\">click here to view our Label Works stock list.<\/a><\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Will I receive more than (overrun) or less than (underrun) the quantity I order?<br \/>\n<\/strong><\/p>\n<p>If you order a certain quantity of labels, we will produce and ship that quantity within industry standards.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>What if I need a less-than-minimum quantity?<\/strong><\/p>\n<p>Please contact &nbsp;<a href=\"mailto:lwquoting@labelworks.com\">lwquoting@labelworks.com<\/a>&nbsp;for more information.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><b>What is Color-Logic?<\/b><\/p>\n<p>Color-Logic is a Process Metallic Color System&#x2122;. The Color-Logic system allows printers to create up to 250 different metallic colors in a single print run along with different effect, such as gradations, watermarks, and dimension. The system allows you to have a unique looking label printed without the expensive costs and restrictions associated with foils. The Color-Logic palettes enable designers to create virtually an unlimited array of metallic colors and special effects with just a single mouse click. This enhanced process color printing provides the appeal and appearance of foil for a fraction of the cost. Labels enhanced with Color-Logic are excellent for any product\u2019s shelf appeal or as security features.<\/p>\n<p>Additional Benefits:<\/p>\n<ul>\n<li>Free digital press proof, to ensure the effects are what you want.<\/li>\n<li>No additional production time<\/li>\n<li>In-house designers to assist in artwork set up, to be sure you achieve the desired Color-Logic effects.<\/li>\n<\/ul>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><b>What is freeform&#x2122;?<\/b><\/p>\n<p>Welcome to the twenty-first century. freeform&#x2122; uses a high-powered beam to cut material rather than using a traditional hard die. Say sayonara to squares and bid adieu to ovals. freeform&#x2122; labels can be produced in the shape of cars, stars, fruits, toys, trees, animals, flowers&#8230;well, you get the idea. Anything!<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><b>What is FasTurn?<\/b><\/p>\n<p>Our FasTurn labels have a production time of just 24 hours! Available in a wide variety of sizes on 24 stocks in 1, 2, 3 or process color \u2013 we will find the label that fits your needs!<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h3 id=\"proofs\">Proofs &amp; Samples<\/h3>\n<hr>\n<p><strong>How can I get samples?<\/strong><\/p>\n<p>Please contact Customer Care with any samples requests at&nbsp;<a href=\"mailto:customercare@labelworks.com\">customercare@labelworks.com<\/a>&nbsp;or 800.522.3558.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>How much are proofs?<\/strong><\/p>\n<p>Label Works does not charge for digital proofs. Please note that the proof needs to be requested when your order is submitted. Please contact Customer Care for more information at <a href=\"mailto:customercare@labelworks.com\">customercare@labelworks.com<\/a>&nbsp;or 800.522.3558.<\/p>\n<p><strong>Do you offer press proofs?<\/strong><\/p>\n<p>Yes, we offer press proofs on a case-by-case basis for an additional fee. For more information, please contact Customer Care at800.522.3558&nbsp;or&nbsp;<a href=\"mailto:customercare@labelworks.com\" target=\"_top\" rel=\"noopener noreferrer\">customercare@labelworks.com<\/a>.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h3 id=\"artwork\">Artwork<\/h3>\n<hr>\n<p><strong>What file types do you accept?<\/strong><\/p>\n<p>We accept the following files: Acrobat PDF, Adobe Illustrator, Adobe Photoshop and Adobe InDesign.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Does my file need to be a certain size or DPI?<\/strong><\/p>\n<p>Artwork should be submitted at 100% to size and at least 300 DPI.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h3 id=\"ordering\">Ordering Process<\/h3>\n<hr>\n<p><strong>How do I find the status on my order?<\/strong><\/p>\n<p>Please contact Customer Care for more information at&nbsp;<a href=\"mailto:customercare@labelworks.com\">customercare@labelworks.com<\/a>&nbsp;or 800.522.3558.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>If I have issues with the website, who do I contact?<\/strong><\/p>\n<p>Please contact Customer Care for more information at&nbsp;<a href=\"mailto:customercare@labelworks.com\">customercare@labelworks.com<\/a>&nbsp;or 800.522.3558.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>If I want to place a manual order, what email address do I use?<\/strong><\/p>\n<p>To place an order, email&nbsp;<a href=\"mailto:orders@labelworks.com\">orders@labelworks.com<\/a>&nbsp;; see our&nbsp;<a href=\"https:\/\/www.navitor.com\/LabelWorks\/LabelWorks-Locations.aspx\">Contact Us<\/a>&nbsp;page for more information.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Will the colors on the screen match my label order exactly?<\/strong><\/p>\n<p>Each computer screen will show color differently due to the settings on your computer. Colors will be a close representation but will not match exactly.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Can I make changes to my order once it has been placed?<\/strong><\/p>\n<p>Due to the speed of processing your web-to-print order, we are unable to cancel your order once you release it. For more information please email us at&nbsp;<a href=\"mailto:CustomerCare@labelworks.com\">CustomerCare@labelworks.com<\/a>.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Can I ship to more than one location from the website?<\/strong><\/p>\n<p>We are unable to ship to multiple locations on orders that are placed online. If you need your order drop shipped to multiple locations, please place your order using a manual order form.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h3 id=\"pricing\">Pricing<\/h3>\n<hr>\n<p><strong>How do I find the label pricing?<\/strong><\/p>\n<p>Pricing shown in the catalog is in retail. To calculate the wholesale pricing, please use the Confidential Dealer Guide enclosed with your catalog.When using the Label Works website, the retail price is shown.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Will I be charged any set-up fees?<\/strong><\/p>\n<p>There are no production set-up fees. However, artwork charges may apply for artwork touch-ups or typesetting.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>What email address do I sent quotes to?<\/strong><\/p>\n<p>See our&nbsp;<a href=\"https:\/\/www.navitor.com\/Resource\/ContactUS.aspx\" target=\"_blank\" rel=\"noopener\">Contact Us<\/a>&nbsp;page for contact information.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h3 id=\"shipping\">Shipping<\/h3>\n<hr>\n<p><strong>What methods of shipping do you use and what are the charges?<\/strong><\/p>\n<p>We use UPS, FedEx, SpeeDee, USPS and Freight. We charge the standard fees for the method you select plus a handling fee (minimum of $2.50).<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Does Label Works ship Third Party?<\/strong><\/p>\n<p>Yes, we allow 3<sup>rd<\/sup>&nbsp;party shipping. All orders will be charged a $2.50 fee.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Do you charge to ship directly to my customer?<\/strong><\/p>\n<p>Yes, there is a $2.50 drop ship charge.<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n<p><strong>Where are you located?<\/strong><br \/>\nOur labels ship out of North Mankato, MN<\/p>\n<p><a href=\"#FAQ\">Back To Top<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve answered your most frequently asked label questions! Labels &#8211; Inks, Quantities and Stocks Proofs &amp; Samples Artwork Ordering Process Pricing Shipping &nbsp; Labels \u2013 Inks, Quantities and Stocks How fast do your inks fade? Our standard inks are not resistant. Depending on the conditions, inks could last 3 to 6 months. We do offer [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":666,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"content-sidebar","ngg_post_thumbnail":0,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":{"0":"post-679","1":"page","2":"type-page","3":"status-publish","5":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Label Works FAQ - Members<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.navitor.com\/members\/label-works-resources-2\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Label Works FAQ - Members\" \/>\n<meta property=\"og:description\" content=\"We&#8217;ve answered your most frequently asked label questions! Labels &#8211; Inks, Quantities and Stocks Proofs &amp; Samples Artwork Ordering Process Pricing Shipping &nbsp; Labels \u2013 Inks, Quantities and Stocks How fast do your inks fade? Our standard inks are not resistant. Depending on the conditions, inks could last 3 to 6 months. 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