When you talk to your customers, sometimes you need to decode what they\u2019re asking for. Whether it\u2019s a technical term that they aren\u2019t familiar with or navigating their desire to be polite, talking to your customers can be like a lot like translating. Here are a few of the things you might hear your customers say\u2014and what they really mean.<\/p>\n
(And, remember, we love our customers, and we know you appreciate your customers, too. This is only for fun.)<\/p>\n
1. What Customers Say: \u201cI definitely need [product].\u201d 2. What Customers Say: \u201cI want people to know that this is our brand.\u201d 3. What Customers Say: \u201cCould you make that logo a little bigger?\u201d 4. What Customers Say: \u201cIt\u2019s a shame that you have to work on holidays\/weekends.\u201d 5. What Customers Say: \u201cCan you make it pop?\u201d 6. What Customers Say: \u201cI\u2019m on a tight budget.\u201d 7. What Customers Say: \u201cI like it, but\u2026\u201d<\/strong> 8. What Customers Say: \u201cI don\u2019t have a budget in mind!\u201d 9. What Customers Say: \u201cI\u2019ll know what I want when I see it.\u201d<\/strong> 10. What Customers Say: \u201cWhat\u2019s the turn time on that?\u201d<\/strong> 11. What Customers Say: \u201cLet\u2019s change it back to how it was before.\u201d Have you heard these customer comments? Are there others that you\u2019ve had to decode? We\u2019d love to see you join the conversation in the comments below.<\/p>\n","protected":false},"excerpt":{"rendered":" When you talk to your customers, sometimes you need to decode what they\u2019re asking for. Whether it\u2019s a technical term that they aren\u2019t familiar with or navigating their desire to be polite, talking to your customers can be like a lot like translating. Here are a few of the things you might hear your customers […]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,12,13,4],"tags":[],"class_list":["post-12695","post","type-post","status-publish","format-standard","hentry","category-print-education","category-marketing","category-misc","category-news","entry"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/posts\/12695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/comments?post=12695"}],"version-history":[{"count":1,"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/posts\/12695\/revisions"}],"predecessor-version":[{"id":12696,"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/posts\/12695\/revisions\/12696"}],"wp:attachment":[{"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/media?parent=12695"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/categories?post=12695"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.navitor.com\/blog\/wp-json\/wp\/v2\/tags?post=12695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n<\/strong>What Customers Mean: \u201cI\u2019m pretty sure I need this product because I\u2019ve used it in a similar situation before and I\u2019m not ready to change.\u201d<\/p>\n
\n<\/strong>What Customers Mean: \u201cMake the logo big.\u201d<\/p>\n
\n<\/strong>What Customers Mean: \u201cCould you make that logo a lot <\/em>bigger?\u201d<\/p>\n
\n<\/strong>What Customers Mean: \u201cThis is probably a pain for you, but I\u2019m really glad that you\u2019re open because it\u2019s the only day that I have to place this order.<\/p>\n
\n<\/strong>What Customers Mean: \u201cMake it shiny and colorful. Maybe add more detail. No, more colorful.\u201d<\/p>\n
\n<\/strong>What Customers Mean: \u201cMy wish list is much bigger than my budget. I\u2019m probably going to look at your pricing quote and ask if you can adjust the pricing a bit.\u201d<\/p>\n
\nWhat Customers Mean: \u201cI don\u2019t actually like it at all, but I\u2019m trying to be polite.\u201d
\nWhat Customers Might Also Mean: \u201cI\u2019m realizing now that the more expensive thing you showed me before would have made me happier.\u201d<\/p>\n
\n<\/strong>What Customers Mean: \u201cI\u2019ve definitely got a budget in mind, but I haven\u2019t put a number on it just yet.\u201d<\/p>\n
\nWhat Customers Mean: \u201cI don\u2019t know what I want, and chances are I\u2019ll want to see every sample you have before I know what I want.\u201d<\/p>\n
\nWhat Customers Mean: \u201cI should have placed this order a few weeks ago, but time got away from me and now I need to get it fast.\u201d<\/p>\n
\n<\/strong>What Customers Mean: \u201cI know I had a lot of requests, but I\u2019m starting to realize that they didn\u2019t get this to look like I wanted it to and it\u2019s easier not to change.\u201d<\/p>\n